Payments and Refunds

Payments

Paypal – no account required
E-transfer
Square (Canada only)

Anyone ordering a commission will be required to pay a deposit.
$150 or less: 30%
$151+ 50%
Payment plans are available by request
Full payment will be required when the commission reaches its final stage and will be completed shortly.

Items will not be shipped without a full payment + shipping 

When 100% of payment is received
Full-sized images without a watermark will be sent to you
Original images and prints will be mailed within 3 business days.

– If you decide partway that you no longer want to purchase the commission you can ask for a partial refund.

Refunds

Cannot be completed
 -If for any reason, I cannot complete the commission I am willing to send you a refund or offer an alternative solution which will be discussed. 

No longer want to purchase the commission?
-If you have paid in full, you may ask for a refund in full if work has not started. If work has started I can offer you a partial refund.
If the artwork is completed but you no longer want the image then I can only offer to refund shipping costs (if applicable). 
-If no work has been done you can request a full refund.

Your item did not arrive
In the rare case that you do not receive your item for reasons out of my control, I am not able to offer you a refund, However, for a low cost and shipping, I may be able to re-create the lost image. For large pieces and originals, I highly recommend purchasing insurance via Registered mail or packet. All information about shipping and handling can be found here

Share

Leave a Reply